A sales draft copy request is sent to the business address when a credit card holder inquires about or disputes a transaction conducted on your web site. A notification will be sent out from Currency Systems

If this notification is received please compile and provide:

• A Copy of the transaction (confirmation email or online proof of payment)
• Proof of delivery (with signature of recipient)

If the above information is not provided the transaction can result in a chargeback

A retrieval request procedure occurs when a customer or card-issuing institution questions or disputes a transaction

- When you receive a Retrieval Request, you must:

• Respond within the allocated timeframe outlined in the communication received and provide a clear and understandable copy of the transaction receipt or requested documentation
• Immediate attention to this matter is important because if there is no communication from you or the information requested is late, you will be subject to a chargeback (ex. A hotel accommodation, rental of short term equipment or vehicle)

Information required to adhere to this request (please use as checklist):

• Cardholder name
• Cardholder number
• Date of Transaction
• Transaction amount
• Merchant name and location
• Authorization number
• Signature of cardholder

Currency Systems is dedicated to ensuring that all compliance measures are met including PCI compliance to ensure safety on the web.

Prevention of credit card fraud is our top priority within our company culture.

We work in conjunction with VISA, MasterCard, AMEX and other associated brands to ensure a high level of security and make sure we adhere by their rules and regulations

Secure Sockets Layer (SSL) provides encrypted communications. Connecting your internet web browser and a Web server.

When an internet user sends personal information from your browser and a web server, SSL confirms that the information sent has not been changed in any way while in transit

Major Internet browsers support SSL.

A discount rate is provided to the merchant based on the average monthly VISA/MasterCard sales and the average transaction size

Set-up fees, per transaction and monthly fees are determined with the merchant depending on the service they require for their business

Contact a Currency Systems representative to get a quote today

Yes, a checklist will be provided to the merchant to comply with Interac Association regulations, please contact the Currency Systems help desk for support

Contact a Currency Systems E-Commerce Specialist and they will advise on the procedures in setting up such a program

If the credit card has available funds and has not been reported lost or stolen it will mostly likely be approved by the issuing bank

An authorization number only means credit is available and the card is not compromised

Yes, recurring billing is fully supported and is easy to implement.

There are several recurring billing integration options including methods in which you do not have to store any credit card information, which is a great benefit for merchants who are looking to minimize contact with sensitive information

We have developed a fully functional e-commerce website to be used for testing.

This is a real-word integration of the payment system and aside from having payments set into test mode, is a legititmate e-commerce transaction.

Keep in mind while on the test website that you could implement an identical integration, or could utilize one of the other available methods of integration.

SSL is required depending on the type of integration you choose to implement.

With HTML integration credit card numbers are entered while the user is on a page hosted directly by the secure payment gateway, thus SSL is not required.

However, merchants utilizing the more advanced XML integration will require a SSL certificate and will need to demonstrate PCI compliance.